Privacy Policy
Last updated: 10 November 2026
CHAYEB BREAD CO. L.T.D. (Chayeb Bakery) operates chayebbakery.com. This policy explains how we handle personal information when you browse our website, place an order, create an account, contact us, or apply for a job.
Information We Collect
We collect information you provide when using our website, including:
- Your name, email address, telephone number, and account details.
- Billing and delivery addresses, destination country, postal code where applicable, and delivery instructions.
- Order details and payment confirmations.
- Messages, inquiries, and information submitted for customer support.
- Your CV and information submitted through our job application form.
We also collect technical and browsing information through cookies and website services, including browser and device details, IP-related information, and pages or products viewed.
How We Use Your Information
We use your information to process orders and payments, arrange delivery, manage accounts, provide customer support, and respond to inquiries.
Job application information is used to review applications and communicate with applicants. Contact messages and applications are stored on the website and sent to the relevant team.
We also use browsing information to understand website activity and improve our services.
Payments, Delivery, and Service Providers
Chayeb staff and service providers may access information needed to perform their responsibilities. Local deliveries are handled by Chayeb staff, who use your contact details, delivery address, and order information to deliver your order.
Areeba: Online payments are processed through Areeba using Mastercard Gateway. Information needed to process and support your payment is shared with the payment service.
DHL: For international orders, we share the contact, delivery, and order information needed by DHL to arrange shipping and customs clearance. DHL is used for international deliveries.
Our website also uses providers for email, maps, spam prevention, analytics, and advertising. International deliveries and external services may involve processing information outside Lebanon or your country of residence.
Cookies and Analytics
We use cookies to support shopping carts, account login, and other website features.
We use Google Analytics to understand how visitors use our website. Other integrations identified on the website include Google Tag Manager, Meta/Facebook, Ahrefs analytics, WordPress statistics, Google Maps, and Google reCAPTCHA. These services may receive browsing and device information.
Some cookies expire at the end of your session, while others remain longer. You can remove or block cookies through your browser settings. This may affect website functionality and may not prevent all requests to external services.
Retention and Security
We keep personal information for as long as needed for the purposes described in this policy, including fulfilling orders, managing accounts, responding to inquiries, and reviewing job applications. Retention also takes into account applicable legal and accounting obligations and the need to resolve disputes.
Our website uses HTTPS to protect information transmitted between your browser and the site. No online service can guarantee absolute security. Please keep your account password confidential.
Your Privacy Requests
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain uses.
To make a request or raise a concern, email info@chayebbakery.com. Please do not send your password or full payment-card details. Some records may need to be retained to meet legal obligations.
Parents or guardians concerned about information submitted by a child can contact us at the same address.
External Websites
Links to external websites, social media, and WhatsApp are governed by those services’ own privacy policies.
Changes to This Policy
We may update this policy as our services or practices change. The revised version and update date will appear on this page.
Contact Us
CHAYEB BREAD CO. L.T.D. (Chayeb Bakery)
Email: info@chayebbakery.com
Telephone: +961 9 914 874 / +961 9 542 278
Address: St Phocas Street, Ghadir, Jounieh, Lebanon